Privacy Policy

Privacy Policy

ICENA are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this site.

We do occasionally update this Policy so please do return and review this Policy from time to time.


Information we collect

In the running and operations of ICENA, including this website, we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:

  • Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website and other online platforms we use.
  • Information you provide to us as a result of filling in forms or questionnaires, such as when a visitor registers for information or makes a booking.
  • Information provided by individuals through electronic communication with us for any reason, including through third party platform such as SurveyMonkey.
  • Information you provide by participating in our wider work including attending events, project, research and consultancy work.


Use of cookies

Cookies are sometimes used to improve the website experience of a visitor to a website. We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and the use that our visitors make of the website. When collected this information is used by us to improve our website and further enhance the visitor experience and, may be shared with advertisers. Please note that no personally identifiable information is recorded.

We may also use the cookies to gather information about your general internet use to further assist us in developing our website.  Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies.  You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.

Our advertisers may also use cookies on their website. We have no control over this and you should review the privacy policy of any advertiser that you visit as a result of an advert or link on this website.


Storing your personal data

Data that is provided to us is either stored on our secure cloud storage or physically in locked files.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Any personal information on our cloud storage will be encrypted with additional passwords. All third party platforms that we use have their own privacy policies.


Disclosing your information

Where applicable, we may disclose your personal information to any member of our organisation. We will not disclose your personal information to third parties.


Third party links

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them


Access to information

GDPR gives all individuals the right to access personal information that is held about them and the right to be forgotten. You can request a copy of any information that we hold about you and we will get back to you within 30 days. Please note that any request for this information may be subject to payment which covers our administrative costs.  Please contact us if you wish to make such a request.


Contacting us

If you have any questions or queries relating to this Privacy Policy then please contact us hello@iceni.local