Support Services
At ICENA, we know that conversations around sexual harassment, misconduct, and violence can feel overwhelming. You do not have to navigate this alone.
This guide is designed as a quick reference for attendees of our training sessions, summarising trusted organisations that can offer free, confidential advice and support.
If you are considering your next steps, we encourage you to:
- Speak to a member of your People Team (or HR) for internal workplace support.
- Refer to your organisation’s Harassment Policy for reporting procedures and guidance.
- Access your organisation’s Employee Assistance Programme (EAP) if available, for confidential counselling and advice.
Below are external services that may be able to help
ACAS
Advisory, Conciliation and Arbitration Service (ACAS) provides free, impartial advice on workplace rights, rules, and best practice. They can support you if you are experiencing harassment or discrimination at work and want to understand your rights and options.
acas.org.ukCitizens Advice
Citizens Advice offers confidential advice on a wide range of issues, including employment rights, discrimination, benefits, housing, and legal matters. They can help you explore your options if harassment is affecting your work or personal life.
citizensadvice.org.ukEquality Advisory and Support Service (EASS)
EASS helps individuals who feel they have been discriminated against or harassed under the Equality Act 2010. They provide tailored advice on your rights and how to take action, including guidance on making a complaint.
equalityadvisoryservice.com
Rights of Women
A feminist legal organisation offering free, confidential legal advice to women on employment, harassment, and discrimination, as well as family and immigration law. Their telephone helplines are staffed by women solicitors and barristers.
rightsofwomen.org.uk24/7 Rape and Sexual Abuse Support Line
Run by Rape Crisis England & Wales, this confidential helpline is available day and night for anyone who has experienced sexual violence or abuse, no matter when it happened. Trained specialists provide emotional support and practical information.
0808 500 2222
rapecrisis.org.ukSafeline – Men’s Helpline
Safeline offers dedicated support for men and boys affected by sexual violence and abuse, including a free helpline, online chat, and counselling services. They support survivors directly, as well as family and friends.
safeline.org.uk
Galop – LGBTQ+ Anti-Abuse Charity
Galop is the UK’s leading LGBTQ+ anti-abuse charity. They provide confidential advice and support for LGBTQ+ people experiencing sexual violence, hate crime, domestic abuse, and other forms of harassment.
galop.org.ukMind – Mental Health Support
Mind provides resources, helplines, and practical tools to support your mental health. If you are struggling with the emotional impact of harassment or abuse, Mind offers guidance, peer support, and connections to local services.
mind.org.ukSamaritans – Emotional Support
Samaritans offer a safe, confidential space to talk about whatever you’re going through. If you’re feeling distressed, overwhelmed, or struggling to cope, trained volunteers are available to listen and provide support, day or night, by phone, email, or in person.
Get In Touch
At ICENA, we’re a non-profit social enterprise that provides training and consultancy services. Our aim is to change attitudes, beliefs, and practices, and to promote equal access to resources and opportunities. We offer practical and interactive training or consultancy that’s tailored to the specific needs of your educational institution. With many years of experience in the sexual violence, health, and well-being sectors, we provide comprehensive and evidence-based services with measurable results.
Please note that we are not a frontline organisation.
